Individual Billing: Payments must be received on or before the payment due date, or they will be subject to the late payment fee outlined below. We accept checks, money orders and credit cards for payment.
PLEASE NOTE: Final payments are due in full 60 days prior to departure. If final payment is not received by the final payment due date, we reserve the right to cancel any traveler from the trip. If a traveler is canceled due to non-payment, the standard cancellation policy will apply.
** Please note: these are only guidelines. Refer to the payment schedule provided by your group leader for exact dates and amounts.
Deposit + TCTI premium (if applicable) is due 2 weeks after the Expedition Form is received. Remaining trip price will be divided into four equal payments (25% of the balance due) with the final payment due 60 days prior to departure. We also offer automatic, recurring payments. Travelers will be given the opportunity to sign up for automatic payments when they submit their traveler application.
Refunds will only be issued upon written request. Refunds will be issued by Joshua Expeditions after all accounts for all travelers are paid in full. Please allow two to three weeks after all accounts have been paid in full for refunds to be issued to the organization. All overpayments due to organization sponsored fundraising will be refunded directly to the organization.
Individual Billing: Refund requests can be emailed to email@example.com or faxed to 972.542.3025.
Organization billing: Please contact your group leader directly for any refunds due on your account.
Refunds for cancellations will be issued according to the following schedule:
|If cancellation notice received is:||Cancellation fees equal:|
|> 120 days prior to departure||Full deposit + TCTI premium (if applicable)|
|91-120 days prior to departure||Full deposit + TCTI premium (if applicable) + 30% of the trip price.|
|46-90 days prior to departure||Full deposit + TCTI premium (if applicable) + 50% of the trip price|
|0-45 days prior to departure||100% of the trip price (No refund or airline credit will be issued.)|
Disclaimer: Travel protection may not be available in all states and qualification is determined by the third party insurance provider. All rules and coverage are determined by the individual insurance provider and therefore are independent of Joshua Expeditions, Inc.
Travel Protection (optional): In addition to our cancellation policy, we have partnered with Travel Insured International to provide you with the option to purchase a travel protection plan. When you sign up for your trip, you have the option to purchase either a Student Deluxe Travel Protection Plan or a Student Deluxe Travel Protection Plan with optional Cancel for Any Reason (CFAR) benefit. Specific coverage details will be outlined in your plan document after you select your desired level of coverage. If you decline travel protection and you cannot attend the trip due to an emergency, illness, or other unforeseen events, any refund amount will be based on the Joshua Expeditions Cancellation Policy and dates of written cancellation only. No exceptions.
If your group declines to offer a student travel protection plan, you have the option to purchase an individual travel protection plan. This individual travel protection plan is based on the price of your trip and age. If you would like to purchase an Individual travel protection plan, you may do so by emailing us directly at firstname.lastname@example.org.
If you have questions about purchasing travel protection, you may contact our office directly at 1-888-341-7888 or 972-542-3024. If you are looking for specific information about your plan’s coverage, please click on the following links:
Travel Insured’s website: www.travelinsured.com
Other information for your review:
*End of Joshua Expeditions Policy Document*
Traveler Application & Release Form
Online invoices are updated in as timely a manner as possible. Under normal circumstances, updates should be reflected 5-7 business days after receipt by Joshua Expeditions. Thanks for your patience! This statement is offered as a courtesy by Joshua Expeditions, and may not reflect all incurred charges or received payments. *It is not guaranteed to accurately depict current school or individual account data.*